ROA on dis-satisfied employees

Job satisfaction has reached pandemic proportions. More than half of all employees report being unhappy with their jobs, with the highest dis-ease (two out of three) being those member-facing employees under the age of 25. If you would like to work this ROA into a budget try this:

Multiply your total number of employees x 22%*. Then multiply that number by 1.5** times those employee’s average annual salaries. For a group of fifty employees earning $30, 000/ year the total cost of turnover would approach half a million dollars.

*Expected employee departure rate quoted in the January 5th PRNewswire report of research completed by The Conference Board

**The average cost of employee turnover according to J.D. Phillips in The Price Tag on Turnover.

The key to this problem lies not in better pay, benefits, hours or incentives, but one of greater understanding. My specific expertise is in helping organizations develop a culture of peak performance through self awareness. Happiness is a skill and like every other skill it must be learned; or to be more accurate, the habit of making ourselves unhappy must be unlearned.

Our relationship with others is always a reflection of our relationship with ourselves, and yet few organizations take the time to teach people how to be happy. If you would like your team to perform at their best, help them rediscover the fact that they alone are in the driver’s seat of their lives.